Friday, July 06, 2007

HOWTO: Fix the "Error - 2002: a bad public movie atom was found in the movie" problem with mp4 video in iTunes / Quicktime on Vista

Ever since I got a new computer, I've been going mad having problems importing video files into iTunes. About 50% of the time I try to import a video file into iTunes, nothing happens. If I try to open this "bad file" in Quicktime, I get a ""Error - 2002: a bad public movie atom" message in a popup box.

The crazy thing is this file works fine on any other operating system besides Vista.

I've searched all over the web and I've not been able to find a definitive solution to this problem. From what I can gather, it has something to do with some sort of interaction between Vista, Quicktime, and iTunes and how the three of them deal with the ID3 tags in the mp4 file. I was on the verge of just boxing up my computer and sending it back from whence it came until I stumbled upon this hack.

So here's a workaround that seems to be working for me. If you're having this same problem and this works for you, please leave a comment so I'll know that I've really solved the generic problem and not just some strange situation on my computer.

Step 1: Grab the Tagger software (and make sure you have a current JRE installed)

Step 2: After unzipping/untarring the software, double-click on the executable JAR file "tagger.jar"

Step 3: Use the "File | Open" menu option to open the MP4 you are having trouble importing into iTunes.

Step 4: Edit one or more of the tags using the Tagger software and click SAVE.

Step 5: After Tagger finishes writing the new file with the new tags, add the file to iTunes like you normally would.

I hope this works for you like it did for me. Let me know...

229 comments:

1 – 200 of 229   Newer›   Newest»
Anonymous said...

This step worked on my vista machine. Thanks.

Software:
Vista Ultimate
Quicktime Pro 7.16
MP4 files created with Handbrake .0.8.5b1

Anonymous said...

you are awsome.
ive been having the same problem and i know how frustrating it is so thank you so much for making my life a lot easier.

murf said...

This did work on my Vista Dog system. Good call.

An0nyMoUs said...

Hi there, just letting you know that your methods worked. I was getting frustrated over trying to figure it out and finally i came across your findings. thanks a lot!!!

i hope someday this error 2002 gets fixed by apple or microsoft or whoevers fault it is haha.

King said...

You are a freaken LEGEND dude:)

Anonymous said...

Worked great!
This has been bothersome for some time now, thanks!

Anonymous said...

Thanks so much. This problem has been driving me nuts...but not anymore. Great fix. Thanks again

Anonymous said...

Thank you so much! This issue was making me want to pull my hair out!

Anonymous said...

YOU ARE AMAZING!!! I looked for 4 days trying to figure this out... probably over 20+ hours... THANK YOU SO MUCH!!!!

Anonymous said...

You are a genious!!! Thankyou so much!

Anonymous said...

yes!! it worked, i had a problem with videos form vendora ipod converter but now thery are ok

Anonymous said...

Your fix is perfect. No more problems importing video into iTunes!!

Anonymous said...

thanks very much! it works perfectly!!!

Anonymous said...

Hey is there any easier way to get Rid of the Problem. Cause some people like me don't understand that stuff that you wrote.

John said...

Brilliant - works fine, very easy.

Gordon said...

Thank you very much, i was desperately trying to get some movies on my ipod to relieve the boredom on an upcoming flight. This fix has saved the day, thanks again.

Anonymous said...

You are the king..i didnt know what was wrong with it! mucho thanks

Anonymous said...

This worked great for me too. Thanks for sharing.

Ryanne said...

Help.....I can't figure this out :(

Steve said...

Something doesn't work for me. When I double click the tagger.jar icon I get: "could not find the main class. program will exit". What does this mean? Thanks.

Anonymous said...

You are a god among men. Bless you, my friend :)

Anonymous said...

WOW you friggin rock!!!!

Anonymous said...

Unfortunately, this did not solve my "Error -2002" problem.

Andre said...

Thanks a lot!!

It seems to me that Vista has a couple of unwanted 'features'.

This was one of them, of which I was looking for a solution.

Michael said...

Thanks to:

the authors of AtomicParsley for the code
the authors of Tagger for the GUI
you for writting all this down

and

Google for bringing us all together!

Anonymous said...

my comp wont open the tagger file- what do I download to open an .RAR file? Thanks!

Anonymous said...

thx man you rock, and to open .rar files, search for winrar using google and download winrar :)

Anonymous said...

What do you mean by edit tags? I'm not sure what to do

Anonymous said...

What do you mean by edit tags? I'm not sure what to do

sergio said...

I did everything you said ,but when i try to open the file on the Tagger it woudn't open, this is the message that appears "An error occurred while opening "rbd-salvame.mp4":

Anonymous said...

THANK YOU!!! This worked perfectly.

Hugo said...

You just saved me a looooot of hurt!

Cheers buddy.

sergio said...

please helpppppppppppp

Anonymous said...

Absolutly perfect! Thanks sooooo much. I was in a panic!

Nick Laplaca said...

Finally a solution. You are the man. Every time an update to itunes and quicktime was posted the first thing I would do was to try to play the video files that always worked in xp but no longer did in vista and they never worked until I tried your fix. Thank you very much!

Anonymous said...

I have the same problem as steve.

"Could not find main class. Program will exit."

sergio said...

so no one is going to answer me aah??????? grrrrrrrrrrrr

anolinde said...

I got the same error as a couple of other people did: "Could not find the main class. Program will exit." I don't have Internet access on my computer - do you think this could be a problem?

My LiveJournal ID is anolinde, if you have time to answer this question. Thanks in advance!

Anonymous said...

Winrar won't open up the program for me... I'm getting so mad

Anonymous said...

Winrar won't open the tagger file... Hulk Smash

Anonymous said...

Thanks so much!! This worked perfectly!

Running Vista Ultimate

El Punisher said...

The program (tagger) won't run for me, can you post on my blog any thoughts

sergio said...

so what! nobody is going to answer me? or you guys dont know?

Anonymous said...

great great job, fixed my problem. for those of you having problems, download the newest java version, and make sure it runs with that. mine was just running with winrar before i updated java.

thanks mate :D

Anonymous said...

Oh, you da man! I was really frustrated and you saved the day!

El Punisher said...

I can run it with Java, but it still can't open the file

gremlin said...

I must be either doing this wrong, or my Vista system just hates me. Anyone out there got expanded instructions for an ageing technodunce?

Anonymous said...

You are the best! This has been driving me nuts. You are the ONLY one on the internet with the solution . Thank you, Thank you, Thank you!

Anonymous said...

I found an alternate (possibly more time consuming) way. I'm running Vista. I wrote the bad atom files to a DVD+R as a file CD. I tried to open them in a Mac, no dice. Same with a XP ran computer. Still no go. So I put the disc back into my computer. I could read'play the files off the cd. So I imported the MPEG-4's from the CD. Then took out the cd. Then I tried to open then from the thumbnails in itunes. It prompts you to find the source files because the cd is gone. Make sure the files are on your hard drive. Connect the files to the ones on your computer. It should work. It was a little buggy. I had to restart my computer after I connected one. But they movies are on my iPod... try it out. It may or may not work, I have had no time to really test this out any further. But I had five of them and they all work now.

Anonymous said...

I don't even know where to start! This helped me so much, and I can't thank you enough! You're the greatest!
Forever your Norwegian friend.

anolinde said...

To anyone who's having problems with this message:

"Could not find main class. Program will exit."

Try getting the older version of Tagger (for Java 5, I believe, instead of 6). That worked for me; I'm running Windows XP 2000, I believe.

Also, if people can't access Tagger through Winrar, try 7-Zip. It's free, and does both .zips and .rars.

(Almost done.) To someone who asked something I was wondering earlier, the tags are simply the pieces of information for the video (genre, artist, etc).

Finally, a big thanks to Jarrett for figuring this out! I just tried it and it worked perfectly, thank you so much!

Anonymous said...

The alternate method also works. You don't have to keep the mp4 file on the hard drive, just load it onto your ipod through i tunes, using the data dvd as the source file.

Anonymous said...

i have tried and tried to download tagger 6 and i get nothing. no program on my computer by that name, nothing. i did a search for the tagger.jar and i get nothing. can someone tell me why i'm not getting anything when i go to the page and download tagger 6? i also received a message saying it was not a valid windows program? help, please.

Mandy said...

this is fabulous! thank you so much!!! I've been searching forever and noone seemed to be able to offer a solution beyond zipping the file and trying again! I hope that someone who can make the edits to the program stumbles across this blog too!
Thanks again!

Jarrett said...

For those having trouble opening the "jar" file, my GUESS is that you have a path problem with the installation of your JRE. Unfortunately, I'm not a Java hack so I really don't know where to start to help you guys out.

Rich Marks said...

Great - works fine, many thanks.

Some help if like me you aren't familiar with any of this stuff.

1. Make sure you download & install Java (as above)
2. Make sure you download & install some free software to "unzip" a .rar file - there seems to be plenty available on the net.
3. Download the tagger .rar file (as above)
4. "Unzip" the .rar file.
5. the unzipped version has a folder with some files. Execute the .jar file.
6. Open your mp4 video file from teh tagger software as above.
7. Change a tag (I just changed the title slightly to make it different)
8. Save
9. hey presto .. job done

Cheers

Rich

Seth said...

I can't get the tagger.jar file to execute. I click on it and it opens a file (sub-directory) containing META-INF and tagger. clicking either of those takes me to more files. where am I going wrong?

I've tried 7-zip and WinAce to unzip.

Thanks for the help.

Jarrett said...

I THINK those of you having the problem that Seth is having (the file opening up into subdirectories) must have an extension association in windows that associates .jar files with your archiver program.

Since a .jar file is an archived java program, programs like WinZip etc. can be used to explode them. But what you want is the .jar to be executed by Java. Basically "java.exe Tagger.jar" command line.

Try associating .jar with Java instead of your archiver.

Ryan said...

You are my new best friend! Problem resolved!

Anonymous said...

i can not get this tagger.jar file to associate with java. I am getting very frustrated after 6 hours non stop i feel i have tried everything. I have made sure i have the most current java program it wont update anymore. i am using win ace to unzip the rar file to a folder. Everytime i try and open tagger.jar my screen flashes like its doing somehting in dos then does nothing??????Please help streamlineabp@yahoo.com is the best place to reach me please help me out soon im going crazy!!!

Anonymous said...

Thank you, you saved my day.

Faiz said...

thank you very much,ive come through alot of junk and alot of technical stuff,not all of us are computer geeks,people posting God knows what Fps fields and whole config things,i appreciate that atleast this is a method that does work for mediocre users and the vista people!
thanks alot,life is back on track
keep rocking!

Faiz said...
This comment has been removed by the author.
Anonymous said...

"Could not find the main class. Program will exit"

I've been searching for a solution to loading video onto my new iPod for 6 hours now, and thought this was the answer. It wasn't... at least for me. I'm so frustrated.e

Anonymous said...

Genius! Thanks so much!

sniper_cr3w said...

Finally i see no more error messages , thanks god i found ur forum , works great on my window xp sp2 , thanks once again

Jack Black said...

Thank you very much W Jarret! It works. You don't know how happy this makes me feel. Thank you so much!!!!!

Anonymous said...

YOU ARE A GOD

I PRAISE YOU, MY LORD

Heather said...

Thank you, thank you, thank you, thank you...

I am soooooo grateful!!!

I cannot express my appreciation enough!

annie said...

Does this work with Vista?

Looking at the older comments, it seems that all the ones that did work ran off some sort of XP.

Also, tagger isn't opening and I don't know how to associate it with Java. Could someone please reply?

Anonymous said...

Ah, thanks, I was starting to despair that I wouldn't be able to put on more vids into my ipod now that I've got Vista and whatnot. My thanks for saving me from a headache.

Anonymous said...

Thank you so much for this article! It fixed the problem and I'm very happy now!

mustar men said...

Yo eff TAGGER doen`t work for me

Anonymous said...

Good work, now to vent on Apple!
What a piss poor effort by a large company to not support Vista properely!

Grow up apple you children!

Anonymous said...

work like a charm =D, thanx

Anonymous said...

work like a charm :D, thanx

Anonymous said...

wow, i could have sex with you, thanks for the fix!!

Anonymous said...

The "time consuming" process is great! Thanks for posting!!!!!

Anonymous said...

THANKS!!! Worked for me too... Vista Home Premium, QuickTime Player 7.2, itunes 7.4.3.1...

Ruben said...

it works for me too

Anonymous said...

Jarrett:

Worked great. Thanks for the help.

Just changed the artist to "me" then hit save.

Vista Home Premium
iTunes 7.4.3.1
QuickTime

Anonymous said...

Fantastic. Simple workaround explained simply. Thanks

Anonymous said...

Wow, it worked!!! Thanks!

Anonymous said...

when I run tagger and I try to open a mp4 file I get the following message "an error occurred while opening "nameofmovie.mp4"
any ideas anybody?
thanx

Anonymous said...

You are a genius. This completely fixed my problem. I bow to your superior brain!

jmg235 said...

when I go to the tagger download site and click on the link, I get a message that says "404 web site not found" or something to that effect. Can I find this tagger stuff elswhere, is the site still up and running??

Anonymous said...

yep 404 - anyone got a working link to tagger?

Anonymous said...

Didn't work on my vista PC, latest java, latest QT / itunes. DOH! now what?

Anonymous said...

it still doesnt work! How?!

Kathryn said...

Thank you SO much! Works even if it's not Vista messing things up. I have XP, and I still kept getting that error. Tried this, and it WORKS! Thank you!!!

Anonymous said...

I have a Dell Vista PC. Unfortunately this didn't work for me. I tried everything as suggested still about 50% of my mp4 files are not accepted by itunes. Every mp4 file I have ever tried will work with my XP PC.

Anonymous said...

simply genius!

Anonymous said...

how in the world did you figure taht out??
it works for me. i wasnt sure what you meant by editing the tags at first. i just put in the year and sved. all works. great.
thanks bro!!

Anonymous said...

WOW!! I cant believe this is all hat i had to do! Many Thanks man!

Anonymous said...

WOW!! You are incredible My many hours of stress are gone!! Many Thanks!

Anonymous said...

Is there anither link to download tagger from. Please let me know as I have been facing the problem for a long time

tamani29 said...

You are the best after hours and hours. Thank u very much.

Anonymous said...

it worked

thanks

Anonymous said...

As many before have said, "dude, thanks! Much frustration averted."

Kathleen said...

DUDE.
You are win.
Seriously.
I felt like giving up and downloading XP again.
But jeeze, I am happy now.

hope it helps said...

Why bother. Here is an easy solution.

http://www.aoamedia.com/tools/MP4Patch.zip

Anonymous said...

dude,
you rock!!!

Anonymous said...

Wow! the mp4patch works for me the previous suggestions didn't on my Dell Vista PC thank you.

Anonymous said...

dude nice
thanks a ton :D
worked just fine for me

Anonymous said...

Thanx man, this really helped me out! Saved the christmas xD

Dan said...

Giving this a try - thanks!

bob said...

i dont know why but i cant get this to work
i understand what to do i just cant get it to work

Anonymous said...

thank you!
thank you!
thank you!

whowhore said...

Thank you so much, this worked for me!

Anonymous said...

wow. I can't believe this works. I just got a new video ipod and I have been so frustrated with this problem for days. Now it works... Thank you!!

Anonymous said...

OMG I can't believe this worked. Thank you for te help!

Anonymous said...

Man.. amazing. Thank u for spending what was probably frustrating hours finding a solution to this problem. Needless to say, it worked for me. Glad to know your worked wasnt in vain. I travel 9 months out of the year so long plane and bus rides have just got alot easier.

Anonymous said...

Thank you so much, that's a great work and it works perfectly !

Anonymous said...

I can not seem to download tagger.jar, nor does the mp4 fix work for me either. When I try to use the mp4 patch, a box appears saying no mp4 box, any other ideas? I too am attempting to use vista, quicktime and itunes. At some point a few days ago I was able to download my movies into itunes and then onto my ipod, then one day the error 2002 came up and since no go. Any other suggestions? And please keep them simple.

demoralize[@]gmail[.]com said...

I have to say thank you. After a week of solid searching, your solution is the only one that yielded any results. Thank you for your time and patience in figuring this out for the rest of us.

I'd nominate you for sainthood if I could.

Anonymous said...

Thank you so much man, this will save tons of time wasted on re-attempts with my videora converter! I'm about to register on the Red Kawa forums now since I see nobody since JULY has taken the time to say "wow, this fix actually works!" regarding your post. Such a shame that you go to this trouble and once their issue is fixed, they can't simply hop on to say "Yep, it worked!" Oh well, I will. Kudos!

Anonymous said...

Ok, the original solution was too complicated for me (!) and I haven't tried the burning DVD one but I downloaded the patch (link not too far above) and that worked a treat. Many thanks

Anonymous said...

Well done. Can I say that you are an absolute genius.

Nate0m said...

I was reading what you had to say about fixing a .mp4 file using java and a tagger program. What type of program can i use to open the .rar file. Can i download a free program? Any info you can give me i would appreciate.

Anonymous said...

this worked for me :) i used the videora program to convert the videos to mp4 and i would still get the 2002 error. been trying for weeks to fix this. thank you so much!

Anonymous said...

Once you opened the .mp4 file in tagger, what do you do next. How do you "re-tag" the file?

d-nice said...

Your the man.

Anonymous said...

I think I love you.

san said...

you are aaaaaawwwwwwwwwwwwwsssoooommmeeee!!this solved my problem perfectly!! it works great with my iphone,too!! thank you so so much...

Anonymous said...

This is not working for me! I downloaded the file and unzipped it with alzip. i then clicked on the jar file and another alzip window qpened, and a bunch of files just showed up. I dont know what to do now!somebody please help me! I am gonna go crazy!

Heather said...

You are fantastic. This has been frustrating the daylights out of me! Many thanks!

Lis said...

I can't download tagger.
do not know why.
does anybody know how to download tagger??

Jon said...

Didn't work for me.

Equynox said...

This solution of yours is too shitty...Try AoA MP4 Patch...just on click and the problem is solved

live2cycle said...

Yes!!!! Using Tagger worked for me. I was about to give up. Many, many thanks for posting the fix. --Brian

Alex said...

For fix errors, try-rar fixer, able it allows you to recover information from corrupt archives and corrupt rar files stored on removable media or on remote computers (tool can fix rar file via the local area network), can extract information even from those compressed files that are protected with a password.

taz said...

THANK YOU THANK YOU THANK YOU!!! it worked!!! been researching this for weeks!!

Anonymous said...

HELP! When I use the tagger, it doesn't save any of my changes - when I click on save nothing happens and if I open the same file again using Tagger all the changes I made before were never saved. I am using windows VISTA.

Anonymous said...

NOOO!!!! It doesn't work! I barely have any tags already when the file opens in Tagger. So I edit the only tag to 3 letters and it STILL doesn't show up in iTunes. (I don't think it's saving properly...)

Anonymous said...

Thank you! I did not get the "Error - 2002...", but my 1 Click movies kept on stopping every couple of minutes on my itouch. Adding a tag solved the Windows Vista - itunes problem. Thanks again.

Anonymous said...

What do you open a JAR file w/? No application assoc on my computer.

Duk said...

Oh man, I wish I'd come here first. I tried uninstalls and reinstalls generally making a mess of my windows environment trying to get the stupid file(s) to play. *This* worked ... and it's so ridiculous.

One other problem I've noticed is, once the file plays again, it plays REALLY cHoPpY. I read elsewhere that if you have an external hard drive and play the file from it rather than the drive on which Vista is installed, the file will play perfectly. I've confirmed this to be true. Again, ridiculous.

My love/hate relationship with Vista continues ... :yawn:

Thank you so very much for this post. A real lifesaver. ;o]

Anonymous said...

I downloaded The Tagger Program but when i play the tagger.jar it loads then an error comes up saying it could not find the main class.

i have no idea what this means, i i downloaded a current JRE too.

if someone could please help that would be great

Rich said...

i love u mate
ur amaze!!!
Woop woop! Downloaded the feeling video on my pc

Anonymous said...

As has been stated already, nice job. However I have a new spin on the whole problem. I used Tagger as described, and now the files are recognised by and play in iTunes. Great! However, for some reason they will not sync to my iPod (80gb 5.5G). I get an error message that says the video format is not supported, yet the file is properly set up as mp4. Anyone else having a similar issue? Any ideas? Help!

Thanks

-Mike

Anonymous said...

If Tagger doesn't come up or you get an error you haven't unzipped the file yet and if you're sure you have just go up a level than back into the file and it should work

Anonymous said...

Thank you so much for your advice!

Mutombo said...

After the tagger finishes doin its thing, where does the updated video go? Because tryin to open the old video/import into itunes still wont work.

Anonymous said...

It works but can you tell me how all of the suddent more all my files randomly give this error messages? I watched them a week before and they were fine but all of teh sudden I get the -2002 Bad Public Movie Atom. I haven't transfered them back and forth and it seems like the problem is spreadin to all the MP4s randomly?

Anonymous said...

I tried all of the above and nothing worked for me. I then downloaded jodix video converter as suggested in another forum, converted the file and for some reasons that did it.

Joshua said...

Hy Jarret, I work on a HP (XP) laptop and just wanted to upload movies via I-tunes to my recently bought Apple TV. All the files i have aren't in the .mov extension. I use a program which i found online to convert a movie to Apple TV HD format. If you convert a little piece it works fine. It syncs to the Apple TV and looks great on my LCD TV. But after converting the whole file (approx. 500MB) it gives the same error in Quicktime and gives you nothing when adding it to I-tunes. The solution you gave out probably only works for Vista machines. Do you have anything usefull for me? Either in fixen de atom bug or converting in a better way to make it compatible with I-tunes.

Regards,
Joshua

nikki said...

it's not working for me :( no matter how much i change the tags it still gets an error. please help. :( my email is cho.co.late@live.com

Anonymous said...

Ihad this problem and tagger didn't work.

This worked for me:
Using videora I simply changed to mpeg-4 and bitrate to 640...

Enable console in Videora and have a look after the ffmpeg entry that it is all successful.

Good luck

robbyford182 said...

Tried Tagger, Patcher and converting as a different file in Videora, still no joy, any suggestions?

Anonymous said...

Someone could PLEASE provide an alternative download link for TRACKER since i cant download it from the link given.

Thanks
Nathan

Anonymous said...

It worked. Thanks so much, I was getting so mad.

julianruizsandoval said...

Hello, it works!!!! Thank you very much i was going crazy... By the way the only thing you need to do is change the "NAME" tag (when you open the mp4 file with tagger)... i changed everything else and doesn't worked, but the important thing is to change the "name" tag.

Thank you again!

julianruizsandoval said...

by the way, i use windows XP, so it's not only a problem with VISTA. i think it's videora online convertion that has some kind of verification, and if the file is (or videora thinks it is) a public video or movie, then it blocks the file...

Just need to open it with tagger and change the "name" tag to anything...

Thanks again

Andrew Wilkinson said...

Thanks for this. The issue is actually caused by a technical difference between XP and Vista's character encoding. Vista is very much Unicode aware - XP is not. Apple haven't fixed iTunes and Quicktime like the failures they are.

Alexander said...

Thanks! It got very annoying getting the same error message, i just wanted to import into my library.. thanks again

Anonymous said...

WOW! Worked beautifully for this novice. Thank you tera x tera times.

Anonymous said...

The link for this tagger program has changed. The site moved apparently.

In case of future update changes to the file and such providing the main page link here.

http://elementaryproductions.wordpress.com/

Anonymous said...

Well since it cut the link off, reposting:

http://elementaryproductions.wordpress.com/

Anonymous said...

elementaryproductions.wordpress.com/

Anonymous said...

Sadly it did not work at all for me. Editing any of the tags didn't stop the error codes from popping up.

I was only trying to get my mp4s on my ipod and I noticed the problem was due to Quicktime and iTunes, so I downloaded a different program for ipod hacks called Floola and it worked perfectly to add my mp4s.

Anonymous said...

sigh* tagger doesn't work for me... when i changed the name tag it doesn't work either... by the way is it safe to download that ipod hacker??? dont want to get a virus

bichito said...

It doesn't work for me, none of the solutions (tagger, patch...) :( BTW, I'm working with Windows XP, so it's not only about Vista. I didn't have this problem until I installed the lastest version of iTunes+Quicktime. This sucks, but thank you for trying.

bichito said...

Okay, today I tried re-converting the mp4 file and it worked. With that I mean, I used Videora (again) to convert my "corrupted" .mp4 file into a new .mp4, and this time it added the file automatically to my iTunes library with no problem. Hope it helps for those whom, like me, couldn't find any other solution.

Jelle said...

Looks like it's not a Vista-iTunes-QuickTime problem...
I'm having exactly the same problems and I'm running Mac OS X 10.5.2 :(

Bliss said...

Holy crap!

You totally saved my life and frustrations from getting that error popup!

Thank you SO MUCH.

gillcapital said...

I edited the title of the mp4 in the tagger, and resaved, i'm using latest quicktime and itunes 8, still doesn't work.

Anonymous said...

This is what worked for me under XP: In Videora under the Video File tab set the Device to "iPhone_2G" and the Profile will default to "H.264 480x320...". This profile caused the error. Change the Profile to "MPEG4 480x320..." then run your conversion.

Akio said...

If when you double click the tagger.jar icon I get: "could not find the main class. program will exit". I don't exactly know what it means, but to fix it, follow these steps, for Vista.
1. Download Java 6, NOT Java 5, no matter what people say.
2. Download the tagger software.
if you click tagger.jar, you should get the error message.
3. Extract all the files.
4. Go to the extracted folder and run tagger again.
This time it should work.
Hope it helps!

Mat said...

This is not working for me. When i open the exe file nothing happens. And thats it. This problem is driving me crazy. SOMEBODY PLEASE HELP!!!!

Anonymous said...

Thank you, thank you, thank you!

Héctor García said...

This work in my pc, thank you, you are great

ShaichA said...

It worked great! Thank you :)

yofaceman said...

Dude i really need the TVtagger file but on their website the link is broken!!! It sounds like this should work, but I can't use your method due to the fact that i can't download tagger!!!

Anonymous said...

Wow AoA did the trick. too bad tagger.jr was error 404.

IT-less said...

Yeah tagger wouldnt download due to error 404 :(

Anonymous said...

PLEASE can somebody tell us an alternative website to download the tagger software. The one suggested o on this page does not work at all and I am very frustrated because cannot upload my movies into ipod touch. PLEASE. My email: error.itunes@yahoo.com.br.

sharan said...

You know what guys .. well the link seems to be broken for tagger so you should rather download this another program called VLC (VLC v0.9.8a)... and this is available from http://www.afterdawn.com/software/video_software/video_players/vlc.cfm TRUST ME guys this just plays everything .. since the tagger link is broken this should help.. :)

sharan (OTHER EASY SOLUTION) said...

OTHER EASY SOLUTIONNNN:


http://www.afterdawn.com/software/video_software/video_players/vlc.cfm


for some reason the link didnt get posted.. before

sharan (OTHER EASY SOLUTION) said...

ahh link doesnt wrk here
okie wutever just type in
" download VLC v0.9.8a " in google search its first link of afterdawn where you can download it from

brett said...

In case anyone's experiencing this with Videora 4.0.6 on Vista 64 bit, there's a DLL you need to replace as below. Note you need to put it in Program Files (x86), not Program Files. Not too sure why they haven't fixed this if they've been aware of it since 2007...

-----------------------------
Red Kawa
09-09-2007, 03:21 PM
Can you try this:

Download MediaInfo_0.7.5.2_DLL_Windows_x64.zip (http://downloads.sourceforge.net/mediainfo/MediaInfo_0.7.5.2_DLL_Windows_x64.zip?modtime=1187 318335&big_mirror=0) from here:
http://sourceforge.net/project/showfiles.php?group_id=86862&package_id=90614

Extract the Zip
Copy MediaInfo.dll to C:\Program Files\Red Kawa\Video Converter 3\Tools\VideoInfo

And then try the converter again?

Geneva to Chamonix Transfers said...

That has just saved me untold amounts of headaches! Thank you so much

dwn_plt said...

nothing i've tried works(tagger, mp4patch):i'm using xp sp3, latest qt - so i gave up. NOTE: these files play fine on wd hd tv and in vlc and probably lots of other hardware/software. the problem is in quicktime and iTunes. When Apple decides to fix this it will be fixed, until then, try the patch - if it works, great, if not, wait till Apple recognizes the problem and deals with it.

Edward said...

i have done like this , but it's still tell me error 2002...
i need some heeeeeeeeelp

Anonymous said...

When I try to download tagger it says, "The Site you have requested could not be found (404)"

Anonymous said...

Brett's solution is the one which worked for me.

If you can't get the Tagger software (because of 404 not found) then this is the next best thing if your using Videora...

Scroll up the comments bit on this blog and look for Brett - his solution found on the Red Kawa website is the one that works!!

Thanks Brett.

Blair said...

I'm using XP, and I did everything, but it didn't work. :| Do you have any other way? :|

Micheal said...

the link to download tagger doesnt work

can you post another one?

Micheal said...

Actually I got the videos to work but now I can't put them on my Ipod..it won't let me. Can anyone help me?

My email is punk_micheal.mitch@yahoo.com

Thanks

Anonymous said...

google "Tagger Java 6". I found it in cached pages. Link is good cached.

CAMUS said...

Hi...
I´m sure that this could work..
but I´m having problems when traing to download the Tagger software a error appears "The site you have requested could not be found. (404)"
can u help me??
ps: sorry about my english.. is not that good...

Anonymous said...

I think one thing that confuses people is that there is a difference between .jar and .rar. That's where I got it wrong anyway.

You have to unzip the .rar first and then open the .jar with Java. I hope that helps.

It still doesn't work for me though! :(

Anonymous said...

But thank you so much!!! I'm just no good with Vista. OS X I say!!! Hehehe.

Anonymous said...

obviously the link doesnt work - does anyone have anywhere else that they could post this to so i could download it... i tried the solutions listed above to no avail. this error is killing me... ps i am using windows 7

Jason said...

It took my ages to find a working mirror, so I uploaded the TV Tagger software to a few mirrors here to prevent any further users from facing the same frustrations.

http://rapidshare.com/files/256648454/TaggerJava6.rar.html
http://www.filedropper.com/taggerjava6
http://www.filefront.com/14057969/TaggerJava6.rar

Hope it works well for you guys!

Anonymous said...

Has anyone tried this patch?

http://www.aoamedia.com/mp4patch.htm

Cheers

yosoy said...

thx, your post provided the clue to solve the problem for the error 2002 in windows xp, it was a lot easier once I found out it had something to do with video.

Casey =] said...

Yeah, well I don't have vista and i still get that error. I'm hoping this works because I'm about to go crazy. lol

Casey =[ said...

yeah it didn't work because apparently the tagger thing is vista only? this is really annoying.

Miko Matsumura said...

http://www.filefront.com/14057969/TaggerJava6.rar

Jason you are a hero for reposting this

Anonymous said...

The link to download the tagger is down can some one give me another link or send me tagger at Cool_man_monster1@hotmail.com

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